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Genesys GCP-GC-IMP 考試大綱主題:

最新的 GCP-GC GCP-GC-IMP 免費考試真題：

1. You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

A) Make sure you name the document in a way that is easy to search for.
B) Number the documents in such a way that this one appears at the top of the list.
C) Add a priority of "high" to this document.
D) Add meaningful tags to the document.

2. What are the ways that you can place a call through Genesys Cloud? (Choose two.)

A) Use the built-in Dialpad.
B) Use the Make Call button.
C) Use the Call History.
D) Use the .NET Client.

3. You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A) All participants, except the initiator, must click on the Join button in the chat view.
B) Participants automatically placed in the video chat when clicking on the chat room.
C) Other participants must also click on the Open video call icon.
D) All participants must click on the Join button in the video chat view.

4. Calling Name and Address can be overridden.

A) True
B) False

5. What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A) SIP phone trunk
B) WebRTC phone trunk
C) External trunk
D) Network interface trunk

問題與答案：